Privacy Policy

At Yɛwodan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our property management platform.

1. Information We Collect

2. How We Use Your Information

We use your information to:

• Provide Services: Process rental applications, manage properties, and facilitate communication
• Verify Identity: Conduct background checks and verify tenant, manager and visitor credentials
• Manage Visits: Process visitor check-ins, check-outs, and parking permit requests
• Security: Monitor property access and maintain visitor logs
• Improve Platform: Enhance user experience and develop new features
• Communicate: Send important updates, notifications, and support messages
• Legal Compliance: Meet regulatory requirements and prevent fraud

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following circumstances:

• Property Managers and Tenants: Facilitate rental applications and property management
• Service Providers: Third-party vendors who help us operate our platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Safety and Security: To protect the rights and safety of our users

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure data centers and backup systems
• Employee training on data protection practices

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account information: Until account deletion plus 7 years for legal compliance
• Rental applications: 7 years after application completion
• Financial records: 7 years for tax and legal purposes
• Communication logs: 3 years for support and dispute resolution

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Restrict: Limit how we process your information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

8. Third-Party Services

Our platform may integrate with third-party services for payment processing, background checks, and other features. These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Children aged 13–17 may use our services only with a parent or guardian who is informed about and consents to their use.

We do not knowingly collect personal information from children under 13 without explicit parental consent.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our platform's support system or send us an email at: support@yewodan.com.